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BOOK YOUR BEAUTY APPOINTMENT

YOUR NEXT BEAUTY EXPERIENCE AWAITS

Booking your next appointment is simple and convenient with online bookings available anytime.

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Please take a moment to familiarise yourself with the important booking information below before securing your appointment. I look forward to welcoming you to the salon!

BEFORE YOU BOOK

IMPORTANT BOOKING INFORMATION

SECURING YOUR APPOINTMENT

When booking online, you'll be asked to securely provide your credit card details to reserve your appointment.

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Your card will not be charged when you attend your appointment as scheduled.

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A holding fee equivalent to 50% of your booked service value may be charged if you:

  • Cancel or reschedule with less than 24 hours' notice.

  • Arrive more than 10 minutes late.

 

Failure to attend your appointment without notice (no-show) will result in a charge of 100% of the booked service value.

APPOINTMENT CONFIRMATIONS & REMINDERS

A confirmation request will be sent via text message 48 hours before your appointment. Please confirm your attendance using the link provided.

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If your appointment remains unconfirmed, I may contact you directly. Appointments that have not been confirmed at least one hour before the scheduled time may be cancelled, and cancellation fees may apply.

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Courtesy reminder texts are sent 24 hours before your appointment. Please note that these messages are sent from an automated number that cannot receive replies.

To make changes to your booking, please use the link in your confirmation message or contact me directly on 0456 087 274. Changes can be made online up to 24 hours before your appointment.

ADDITIONAL BOOKING INFORMATION

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  • Once your appointment has been accepted, you'll receive a confirmation email and text message containing important booking details. Please take a moment to read these carefully.
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  • Clients under 18 must have a parent or guardian present to provide consent before treatment.
     

  • Some treatments require a consultation or patch test before your first appointment. Please check the individual service descriptions when booking.
     

  • Please advise me of any new medications, supplements, medical conditions or changes to your health before your appointment, as these may affect the suitability of your treatment.
     

  • Aftercare advice will be provided following your treatment. Following these recommendations will help you achieve and maintain the best possible results.
     

  • If you'd like to add, remove or change any services and cannot make the adjustment online, please contact me directly so I can check whether sufficient appointment time is available.

Please take a moment to familiarise yourself with my cancellation and salon policies before booking your appointment.

READY WHEN YOU ARE

LET'S GET YOU BOOKED IN

Your next beauty appointment is just a few clicks away. I look forward to welcoming you to the salon.

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location

Seahawk Crescent,
Clyde North
VIC 3978

get in touch

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0456 087 274

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hours

Monday: 11.30am - 8.30pm

Tuesday: 9.30am - 8.30pm
Wednesday: 9.30am - 8.30pm
Thursday: 11.30am - 9pm

Friday: 11.30am - 5pm

© Copyright Kylie Hay Beauty and Brow 2026

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